Global Pandemic. Now that the initial shock has worn off and things are slowly winding down, what does that mean for us? How do you survive in arguably the hardest-hit industry? You adapt. The pandemic is not over, but Copley is making strides in our continuous effort to keep everyone safe.
What does Copley’s new normal look like for operations?
The first question is “Is everybody feeling ok?” including residents and staff. We’ve adapted our programs for residents to enjoy at a safe distance from each other. We provide packets of trivia, word searches, crossword and logic problems to maintain mental stimulation. Doorway Bingo and Pokeno have become a highlight of entertainment. Window visits, Skype, and outdoor activities help us feel together while staying apart. We continue to find ways to adapt programs with the ultimate goal of keeping our residents and staff safe and content.
Pursuant to MA DPH requirements, in the last two weeks Copley has tested all residents once and staff weekly for COVID 19, and we currently have zero active cases. Our number one goal is to not have someone who is asymptomatic bring COVID into the facility. We as the management team and employees discuss this matter daily.
Looking back on what has gone on here the past few months and the adaptations we have made as a business to ensure others’ safety while continuing to run as smoothly as possible, I’ve never been more appreciative of this facility.
We’re still here, along with the need for our services. We understand the apprehension in choosing a skilled nursing facility during this time, but we are here to disarm and inform before the choice is made for you. Copley would be happy to answer any questions you may have regarding our safety protocol and daily quality of life. We have survived, continue to thrive, and our numbers are steady because of our ability to adapt. Our residents are resilient, our employees are exceptional, and I could not be more grateful. This is the new normal. Let’s talk about it.
– Steven Tyer