Have you ever heard the expression “The cream rises to the top?” Well, that couldn’t be truer during this pandemic. Receptionists, nurses, CNAs, janitorial staff, cooks, admissions, housekeepers – all our care staff at Copley are dedicated to the work they do and the residents they help.
And, once again, they pull together when needed most. COVID-19 is becoming the pandemic of the century. Our loved ones need our care staff now more than ever. This unprecedented health emergency puts everyone under a lot of stress and can make work challenging – as I’m sure many of you have experienced firsthand. We have had to put special measures into place to ensure the safety of our residents and staff. Unusual times call for unusual actions. I’m so touched to see our staff reacting with valor and compassion.
A care facility like Copley is not like other workplaces. We’re not only an “essential service” – we’re one of the most essential services during an outbreak like this. People living in long-term care homes are some of the most vulnerable. Our first responsibility here is to keep everyone here safe, of course. But on top of the practical care comes the emotional support our staff provides to each and every resident. They are, after all, the only in-person contact our residents have during a quarantine. Every day our staff keeps coming to work ready to do whatever it takes to help us all get through this. They understand how important their role is here and I can’t thank them enough.
Please, the next time you encounter any staff at Copley, whether it’s by phone, in person, or through FaceTime, let them know they are appreciated. I honestly don’t know what we’d do without them.